Privacy Policy

Incomar Aerospace and Defence Systems (Pty) Ltd (“We”) are committed to protecting and respecting your privacy. This Privacy Policy sets out how We process Personal Information. Please read the IADS Information Manual to understand our views and practices regarding your Personal Information and how we will Process it.

By visiting this website or any of our other sites or social media networks (“our site”), or by utilising our services you are accepting and consenting to the practices described in this Privacy Policy.  Reference to “consent”, “your consent” or “your explicit consent” shall include the ticking of a tick box or clicking on a “submit” button or “I agree” button on our site.

Personal Information collected from you

We may collect and process the following Personal Information about you when you engage with us or any of our representatives.

Your IP Address may be automatically logged by our servers and used to collect traffic data about visitors to our site, including but not limited to browser type and version, time-zone setting, browser plug-in types and versions, operating system and platform. We do not use your IP Address to identify you personally.

We may automatically collect the full Uniform Resource Locators (URL) to, through and from our site (including the date and time), services and products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and Mouse-overs) and methods used to browse away from the page and any phone number used to contact us.

Cookies

Our site makes use of cookies to help us understand which Users have seen which web pages and advertisements, to determine how frequently particular pages are visited and to determine the most popular areas of our site.

You should be able to adjust your browser so that your computer does not accept cookies. Alternatively, you can adjust your browser to notify you when a website attempts to put a cookie on your computer.

Please remember, cookies do not contain Personal Information such as your home address, telephone number or credit card details. We do not exchange cookies with any third-party websites or external data suppliers.

Personal Information Use

We only use Personal Information to verify who you are when engaging with us and deal with enquiries and complaints made by you relating to our site or your use thereof.

If you provide information on behalf of someone else, then it is your responsibility to obtain the necessary consent from such person/User before making the information available to us. On receipt of Personal Information, we assume that the necessary consent has been obtained and will process the Personal Information as per your instructions. By submitting such Personal Information on behalf of another person/User, you indemnify us against any third-party claim, where such third-party claim relates to Personal Information which has been processed without the necessary consent or other available exception by law.

Personal Information Disclosure

We may share your Personal Information with any member of our group, as defined in the Companies Act.
We may share your Personal Information with a third party if we are under a duty to disclose or share your Personal Information in order to comply with any legal obligation.

Personal Information Storage

Records of Personal Information will not be retained for longer that is necessary for operational or archiving purposes for which the information was collected, unless retention of record is required or authorised by law. Records of Personal Information may be retained for periods in excess of those contemplated for historical, statistical or research purposes, subject to us establishing appropriate safeguards against the records being used for any other purpose and or we have de-identified the record(s). Once we have received your information, we will use appropriate and reasonable technical and organisational measurements to try to prevent any unauthorised access.

Social Media

Communication, engagement and actions taken through external social media platforms are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively. You are advised to use social media platforms wisely and communicate/engage with them with due care and caution in regard to their own privacy and Personal Information.

Our social network page(s) may share web links to relevant web pages. By default, some social media platforms shorten lengthy URL’s. You are advised to exercise caution and due care before clicking on any shortened URL’s published on social media platforms by this site. Despite our best efforts to ensure that only genuine URL’s are published many social media platforms are prone to spam and hacking and therefore our site and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.

PLEASE NOTE: WE WILL NEVER ASK FOR PERSONAL OR SENSITIVE INFORMATION THROUGH SOCIAL MEDIA PLATFORMS AND ENCOURAGE USERS, WISHING TO DISCUSS SENSITIVE DETAILS OR TO RESOLVE ISSUES/CONCERNS, TO CONTACT US THROUGH PRIMARY COMMUNICATION CHANNELS SUCH AS BY TELEPHONE OR EMAIL.

Your Rights

You have a right to see/access your Personal Information kept by us. You may instruct us to provide you with any Personal Information we hold about you upon receipt of a written request and possible payment of a fee using Request for Access to IADS Record

You have the right to ask us not to process your Personal Information. IADS Objection to Processing of Personal Information or to correct or delete Personal Information IADS Request for Correction or Deletion of Personal Information. We will usually inform you if we intend to use your information for such purposes or if we intend to disclose your information to any third party for such purposes.

All complaints regarding your Personal Information must be documented on IADS Complaint for Protection of Personal Information

Policy Changes

Any changes made to our Privacy Policy in future will be posted on this web page. The new version will apply when it is published on our site. Please check back frequently to see any updates or changes to our Privacy Policy. Kindly note that should you continue to use our site after changes have been made to the Privacy Policy you will be deemed to have accepted such new changes.

Contact Us

Should you have any questions, comments and/or requests regarding this Privacy Policy you may forward it to:
Information.Officer@incomargroup.com